Author Archives: jgubow

Error Code 68:YZ

Problem Description: Loss of engine counters tracking Corrective Action: The printer will continue to function correctly, but the life counters will not continue counting until you restart the printer.

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Error Code 65:YZ

Problem Description: Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power … Continue reading

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Error Code 64.1:YZ

Problem Description: Printer does not recognize the USB HDD accessory connected. Corrective Action: Try the following: 1. Switch the power off from the back of the printer. Connect the USB HDD accessory, check the USB cable is properly connected and … Continue reading

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Error Code 64:YZ

Problem Description: Input/Output problem through the USB Port Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Check … Continue reading

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Error Code 63:YZ

Problem Description: Input/Output problem through the network interface of the Formatter Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the … Continue reading

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Error Code 61:08.1

Problem Description: The file cannot be printed because it is password-protected. Corrective Action: Resend the file without password protection.

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Error Code 61:04.1

Problem Description: The PostScript fonts seem to be missing. Corrective Action: Perform a firmware upgrade to re-install the fonts.

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Error Code 61:YZ

Problem Description: The file format is incorrect or not supported for the current printer configuration and the printer cannot process the job. Corrective Action: Try the following: 1. Check whether the printer supports the file format (formats such as PS, … Continue reading

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Error Code 60.2:YZ

Problem Description: Initialization error Corrective Action: Contact HP.

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Error Code 60.1:YZ

Problem Description: Initialization error Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. 2. Check that the printer is properly connected in all other respects. 3. Reconnect the … Continue reading

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