Category Archives: HP DesignJet 800ps

Error Code descriptions and solutions for the HP DesignJet 800ps.

Error Code 72:04

Posted on May 29, 2013 by jgubow

Problem Description: Problem in the Scan-Axis (Firmware Error). Corrective Action: Try the following: 1. Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. 2. If the Error … Continue reading →

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Error Code 71:06

Posted on May 29, 2013 by jgubow

Problem Description: Out of Memory problem. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file. Corrective Action: Try the … Continue reading →

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Error Code 71:04

Posted on May 29, 2013 by jgubow

Problem Description: Problem allocating Memory. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HPGL/2 card installed. Corrective Action: Try the following: 1. Switch the Printer Off and wait a … Continue reading →

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Error Code 64:04

Posted on May 29, 2013 by jgubow

Problem Description: Firmware Error (USB Port). Corrective Action: Try the following: 1. Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. 2. If the Error Code reappears, … Continue reading →

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Error Code 61:05

Posted on May 29, 2013 by jgubow

Problem Description: Error Processing Job. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file. Corrective Action: Try the following: … Continue reading →

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Error Code 61:04

Posted on May 29, 2013 by jgubow

Problem Description: Firmware Error. Corrective Action: Try the following: 1. Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. 2. If the Error Code reappears, check for … Continue reading →

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Error Code 56:13

Posted on May 29, 2013 by jgubow

Problem Description: Error in the Drive Roller Encoder Sensor quadrature. Corrective Action: Try the following: 1. Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. 2. If … Continue reading →

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Error Code 56:10

Posted on May 29, 2013 by jgubow

Problem Description: Drive Roller Encoder Sensor error. Corrective Action: Replace the Drive Roller Encoder Sensor.

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Error Code 43:11

Posted on May 29, 2013 by jgubow

Problem Description: Vacuum Fan not detected. Corrective Action: Reconnect the Vacuum Fan.

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Error Code 43:10

Posted on May 29, 2013 by jgubow

Problem Description: Vacuum Fan failure. Corrective Action: Replace the Vacuum Fan.

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