Error Code 64:04


Problem Description:

Firmware Error (USB Port).

Corrective Action:

Try the following:

1. Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared.

2. If the Error Code reappears, check for a new Firmware release.

3. If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to the Division) supplying the following information:

– Model and Serial Number of the Printer.

– Firmware release of the Printer.

– The complete Error Code information, including the linefeed where the error occurred.

Comments are closed.