Error Code ffff ffff 01dcxxxx


Problem Description:

There is a problem with the I/O Card (happens during power-up).

Corrective Action:

Try the following:

1. Disconnect the Network Cable and check if the error still appears during power-up.

2. If the error does not appear again, then the problem may have been that the Printer was receiving some information through the port while powering-up.

3. If the error does appear again, then power OFF the Printer, remove the I/O Card from the back of the Printer and power ON the Printer again. Check if the error still appears during power-up.

– If the error does appear again, replace the Main PCA or the Hard Disk Drive.

– If the error does not appear again (powers-up correctly without the I/O Card), then try inserting the I/O card in the second slot to check if it works. If it doesn’t work in the second slot, then replace the I/O Card. If the new I/O card also fails, replace the Main PCA or the Hard Disk Drive.

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