Error Code ffff ffff 031609xx


Problem Description:

This error code only appears if the Main PCA was replaced without removing the media from the Printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed.

Corrective Action:

Remove the media and re-boot the Printer. This error code should not appear again.

This entry was posted in Error Codes, HP DesignJet 5000. Bookmark the permalink.