Category Archives: Error Codes

Error Code descriptions and solutions.

Error Code 78.1:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Media settings area missing in media settings file Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. … Continue reading →

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Error Code 78:08

Posted on July 9, 2013 by jgubow

Problem Description: The job received cannot be printed without borders on this paper. Corrective Action: Use a paper that supports borderless printing.

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Error Code 76:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Hard disk drive is full. Corrective Action: Remove any unnecessary files from the hard disk using the Embedded Web Server. If the problem persists, run the Hard Disk Recovery Utility.

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Error Code 75.22:YZ

Posted on July 9, 2013 by jgubow

Problem Description: The spittoons (Left Spittoon, Service Station) are full. Corrective Action: Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.

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Error Code 75.21:YZ

Posted on July 9, 2013 by jgubow

Problem Description: The spittoons (Left Spittoon, Service Station) have reached 80% capacity. Corrective Action: Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.

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Error Code 74.1:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Error uploading media profile update file Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Make … Continue reading →

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Error Code 74:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Error uploading firmware update file Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Make sure … Continue reading →

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Error Code 72.02:YZ

Posted on July 9, 2013 by jgubow

Problem Description: A service calibration should be performed. Corrective Action: To find out which service calibration to perform, print the calibration status. At the front panel, select the Internal Prints icon, then Service information > Print calibration status. Perform whichever … Continue reading →

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Error Code 71:04

Posted on July 9, 2013 by jgubow

Problem Description: Out of memory. The total memory available in the printer depends on its configuration. It is reported as HP-GL/ 2 memory or PS/PDF memory. If the amount of memory that the printer needs to process the file is … Continue reading →

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Error Code 71:03

Posted on July 9, 2013 by jgubow

Problem Description: Out of memory Corrective Action: Restart the printer.

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