Author Archives: jgubow

Error Code 87:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Problem finding the Scan-axis encoder reading. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. 2. Movement … Continue reading →

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Error Code 86:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Possible Paper Jam. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. 2. Open the Window and … Continue reading →

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Error Code 85:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Problem finding the Drive Roller zero. Corrective Action: Try the following: 1. Perform the Media Drive diagnostic test to troubleshoot the problem further. 2. If the System Error continues, replace the Encoder Disk and Encoder Sensor.

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Error Code 84:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Back tension servo shutdown (roll feeding). Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. 2. If … Continue reading →

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Error Code 81.1:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Problem finding the Drive Roller zero. Corrective Action: Try the following: 1. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the … Continue reading →

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Error Code 81:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Problem with paper advance. Corrective Action: Try the following: 1. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, … Continue reading →

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Error Code 79.1:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Recoverable firmware error that does not stop the printing process. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On … Continue reading →

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Error Code 79:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Generic Firmware error. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. 2. Check that the Printer … Continue reading →

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Error Code 78.1:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Media settings area missing in media settings file. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. … Continue reading →

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Error Code 78:YZ

Posted on July 15, 2013 by jgubow

Problem Description: Borderless printing not possible. Setting ignored. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. 2. Send … Continue reading →

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