An error with the Rewinder 1 System (Upper Rewinder) has been detected.
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Remove the paper from Roll 1. Reconnect the power cord and power on the printer.
2. Check that the Rewinder 1 cable is not damaged and is correctly connected to the Main PCA.
3. Check that the Upper Right Roll Support is correctly attached to and aligned with the Right Cover.
4. Perform the Rewinder diagnostic test to troubleshoot the problem further.
5. Replace the Upper Right Roll Support.