Problem Description:
If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. Also, if you press any key on the front panel this error code (ffff ffff 03450097) may be displayed.
Corrective Action:
Re-boot the Printer and make sure that the Window is never opened during the cutting operation
Note:
This problem is solved in any A.02.xx firmware release.
