Problem Description:
Problem with the Line Sensor. The printer has detected a failure to access the Line Sensor EEPROM.
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.
2. Perform the Carriage Test to troubleshoot the problem further.
3. Check the Line Sensor connections to the Carriage PCA.
4. Replace the Line Sensor.
5. Replace the Carriage PCA.
Problem Description:
The printer has detected a failure in the Drop Detector.
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.
2. Check that the Drop Detector cable is not damaged and is correctly connected to the Main PCA.
3. Replace the Drop Detector.
4. Replace the Main PCA.
Problem Description:
Window Sensor failure
Corrective Action:
Try the following:
1. Check that the Window Position Sensor cable is not damaged and is correctly connected to the Main PCA.
2. Perform the Sensors Test to troubleshoot the problem further.
3. Replace the Window Position Sensor.
Problem Description:
PPS system failure
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.
2. Check that the Pen to Paper Space (PPS) Solenoid cable is not damaged and is correctly connected to the Main PCA.
3. Perform the Scan Axis PRS diagnostic test to troubleshoot the problem further.
4. Replace the Pen to Paper Space (PPS) Solenoid.
5. Replace the Main PCA.
Problem Description:
Starwheels motor error
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.
2. Open the Window and check for any visible obstacles restricting the movement of the Starwheel Assembly, then clear the obstruction.
3. Check that the Starwheel Assembly cable is not damaged and is correctly connected to the Main PCA.
4. Perform the Scan Axis Starwheel diagnostic test to troubleshoot the problem further.
5. Replace the Starwheel Motor.
6. Replace the Main PCA.
Problem Description:
An error with the Rewinder 2 System (Lower Rewinder) has been detected
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Remove the paper from Roll 2. Reconnect the power cord and power on the printer.
2. Check that the Rewinder 2 cable is not damaged and is correctly connected to the Main PCA.
3. Check that the Lower Right Roll Support is correctly attached to and aligned with the Right Cover.
4. Perform the Rewinder diagnostic test to troubleshoot the problem further.
5. Replace the Lower Right Roll Support.
Problem Description:
An error with the Rewinder 1 System (Upper Rewinder) has been detected.
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Remove the paper from Roll 1. Reconnect the power cord and power on the printer.
2. Check that the Rewinder 1 cable is not damaged and is correctly connected to the Main PCA.
3. Check that the Upper Right Roll Support is correctly attached to and aligned with the Right Cover.
4. Perform the Rewinder diagnostic test to troubleshoot the problem further.
5. Replace the Upper Right Roll Support.
Problem Description:
Electrical problem (fault, current limit, overheating) in Scan-Axis Motor
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.
2. Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. Remove any obstacle to let the carriage move freely along the whole scan axis. If there is a wrinkled mass of media inside the paper path, raise the pinch wheels (using the media lever) and clear the obstruction.
3. Check that the Scan-Axis Motor cable is not damaged and is correctly connected to the Main PCA.
4. Replace the Scan-Axis Motor.
5. Replace the Main PCA.
Problem Description:
Electrical fault or current limit in Media-Axis Motor
Corrective Action:
Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.
2. Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.
3. Perform the Paper Drive diagnostic test to troubleshoot the problem further.
4. Perform the Rewinder diagnostic test to troubleshoot the problem further.
5. Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA.
6. Replace the Media Advance Drive.
7. Replace the Main PCA.
Problem Description:
Roll 2 switch failed (standby or resume). Roll 2 has been unloaded.
Corrective Action:
There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll 2 in standby or resume operation.
