Category Archives: HP DesignJet 5000

Problem Description: Bad IDS pressure read. Corrective Action: Try the following:
1. Check that the cable from the Ink Supply Station (ISS) PCA to the Ink Supply Station is correctly connected.
2. Check that the Air Pressurization System Sensor Cable … Continue reading →

Problem Description: Bad Humidity Read Corrective Action: Try the following: 1.
Replace the ISS PCA.
2. Replace the Main PCA. Warning: Only replace one component at a time and check if the error has gone before replacing another component. Using … Continue reading →

Problem Description: Bad Humidity Read Corrective Action: Try the following: 1.

Make sure that the Ambient temperature is within the allowed range (between 0 and 55 Degrees Centigrade).
2. Replace the Main PCA.

Problem Description: The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware. Corrective Action: Try the following: 1.
Perform Backup EEROM and ALL calibrations. Perform EEROM Setup to reconfigure the … Continue reading →

Problem Description: The Printer has detected a leak in the Tubes System – Should ONLY appear in printers with the Ink Leak Detector installed. Corrective Action: Try the following:
1. Check for ink in the Ink Leak Detector and, if … Continue reading →

Problem Description: The Printer has detected a leak in the Tubes System – Should ONLY appear in printers with the Ink Leak Detector installed. Corrective Action: Try the following:
1. Check for ink in the Ink Leak Detector and, if … Continue reading →

Problem Description: APS Failure. Corrective Action: Try the following: 1.
Check all the cables of the APS and make sure they are correctly connected and are NOT damaged.
2. Check all the tubes of the APS and Tubes System and … Continue reading →

Problem Description: Problem in Depressurizing Air System. Corrective Action: Try the following: 1.
Check the APS for any signs of Ink. Also inspect ALL Ink Cartridges for any signs of leaking (the bottom valve of the Ink Cartridge will contain … Continue reading →

Problem Description: Error in Calibrating the APS Sensor. Corrective Action: Try the following: 1.
Check the APS Sensor and the valve cables, making sure that they are NOT damaged and connected correctly. 2.
Replace the APS or the ISS PCA.

Problem Description: APS Failure. Corrective Action: Try the following: 1.
Check all the cables of the APS and make sure they are correctly connected and are NOT damaged.
2. Check all the tubes of the APS and Tubes System and … Continue reading →