Error Code 0D0000 033f019C

Problem Description:

No Media Profiles Available.

Corrective Action:

If you upgrade the firmware while media is loaded, you will get the system error “0d0000 033f019C”. In this case, press Enter and you will get the message “no media profiles available”. The solution is to unload the media and switch the Printer ON and OFF again.


This problem only appears when you try to upgrade from Non-UV ink firmware to UV ink firmware while the media is loaded.

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