Error Code 0F0200 00b007bc

Problem Description:

This is an error related to an internal crash involving media profiles and memory.

Corrective Action:

Try the following:

1. This error is sporadic and very rare; just switching the Printer OFF and ON again will cause it to disappear.

2. If the customer has this problem frequently, recommend upgrading the firmware revision to A.02.xx in order to lower the frequency of the error.


This problem is solved in any A.02.xx firmware release.

This entry was posted in Error Codes, HP DesignJet 5500ps. Bookmark the permalink.