Error Code 11:YZ

Problem Description:

Trailing Cable does not seem to be detected

Corrective Action:

Try the following:

1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer.

2. Check that the Trailing Cable is not damaged; replace it if necessary. Check that the Trailing Cable is correctly connected between the Main PCA and Carriage PCA.

3. Replace the Carriage PCA.

4. Replace the Main PCA.

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