Error Code 86:01

Problem Description:

Possible Paper Jam

Corrective Action:

Try the following:

1. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. Remove any such obstacles. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media Lever) and clear the obstruction.

2. Perform the Scan Axis diagnostic test to troubleshoot the problem further.

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