Problem Description:
Problem in Depressurizing Air System.
Corrective Action:
Try the following:
1. Check the APS for any signs of Ink. Also inspect ALL Ink Cartridges for any signs of leaking (the bottom valve of the Ink Cartridge will contain ink).
2. If there is ink leakage, replace ALL Ink Cartridges, the APS and the Tubes System.
Problem Description:
Error in Calibrating the APS Sensor.
Corrective Action:
Try the following:
1. Check the APS Sensor and the valve cables, making sure that they are NOT damaged and connected correctly.
2. Replace the APS or the ISS PCA.
Problem Description:
APS Failure.
Corrective Action:
Try the following:
1. Check all the cables of the APS and make sure they are correctly connected and are NOT damaged.
2. Check all the tubes of the APS and Tubes System and make sure they are correctly connected and are NOT pinched or damaged.
3. Check that the Air Tube from the APS is correctly connected to the Tubes System.
4. Replace ONE Ink Cartridge at a time, checking if the System Error Code disappears.
Faulty APS. Replace the APS.
Warning:
Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
Problem Description:
APS Failure.
Corrective Action:
Try the following:
1. Check all the cables of the APS and make sure they are correctly connected and are NOT damaged.
2. Check all the tubes of the APS and Tubes System and make sure they are correctly connected and are NOT pinched or damaged.
3. Check that the Air Tube from the APS is correctly connected to the Tubes System.
4. Replace ONE Ink Cartridge at a time, checking if the System Error Code disappears.
5. Faulty APS. Replace the APS.
Warning:
Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
Problem Description:
Line Sensor not connected correctly.
Corrective Action:
Try the following:
1. Check/reconnect the Line Sensor.
2. Replace the Line Sensor.
3. Replace the Carriage Assembly.
Warning:
Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
Problem Description:
Bad Line Sensor.
Corrective Action:
Try the following:
1. Replace the Line Sensor.
2. Replace the Carriage Assembly.
3. Replace the Trailing Cable.
4. Replace the Main PCA.
Warning:
Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
Problem Description:
Lens has problems reading the Mark Encoder on the Drive Roller.
Corrective Action:
Try the following:
1. Clean the Mark Encoder on the Drive Roller using the Turn DRIVE ROLLER Utility.
2. Replace the Lens Cover Assembly.
Problem Description:
Lens has problems reading the Mark Encoder on the Drive Roller.
Corrective Action:
Try the following:
1. Clean the Mark Encoder on the Drive Roller using the Turn DRIVE ROLLER Utility.
2. Replace the Lens Cover Assembly.
Problem Description:
This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the Printer.
Corrective Action:
Try the following:
1. Recommend to the customer to print via the Network Card because the transmission time via the Parallel Port is very slow.
2. If the customer insists on printing via the Parallel Port, ask them to check the Parallel Port settings on the PC (that was used when the error occurred). The Parallel Port setting in the PC BIOS should be in the ECP mode. This configuration should decrease the frequency of the error.
Problem Description:
NIB Crash.
Corrective Action:
Power the Printer OFF and ON again using the Power Switch at the back of the Printer.
