Author Archives: jgubow

Error Code 01.2:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Print Mech PCA fault or NVM backup failure. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. … Continue reading →

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Error Code 01.1:YZ

Posted on July 9, 2013 by jgubow

Problem Description: NVM backup: not found, read, write or read back error. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On … Continue reading →

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Error Code 01.0:YZ

Posted on July 9, 2013 by jgubow

Problem Description: HCI queue does not end after 2 seconds. Corrective Action: Try the following: 1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. … Continue reading →

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Error Code 93:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Unable to pressurize the Ink Delivery System Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. … Continue reading →

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Error Code 87.01

Posted on July 9, 2013 by jgubow

Problem Description: Problem finding the Scan-axis encoder reading Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Make … Continue reading →

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Error Code 87:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Problem with the Carriage Encoder Sensor readings Corrective Action: Try the following: 1. Check that the encoder sensor is correctly connected to the Carriage PCA. 2. Make sure the Encoder Strip is not broken or damaged. If necessary, … Continue reading →

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Error Code 86:11

Posted on July 9, 2013 by jgubow

Problem Description: Scan Axis movement requires too much force or energy. Corrective Action: Try the following: 1. Check that the cutter disengages correctly. 2. Lubricate the scan axis. 3. Use Preventive Maintenance Kit 1.

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Error Code 86:01

Posted on July 9, 2013 by jgubow

Problem Description: Possible Paper Jam Corrective Action: Try the following: 1. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. Remove any such obstacles. If there is a wrinkled mass of media inside … Continue reading →

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Error Code 81:YZ

Posted on July 9, 2013 by jgubow

Initial checks This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage. To identify the structural damage, look for the following three things: ● … Continue reading →

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Error Code 79:YZ

Posted on July 9, 2013 by jgubow

Problem Description: Generic firmware error Corrective Action: Try the following: 1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Check that the printer … Continue reading →

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