Problem Description:
Service Station servo shutdown.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer.
2. Perform the Service Station diagnostic test to troubleshoot the problem further.
3. If the System Error continues, replace the Service Station.
4. If the System Error continues, replace the PrintMech PCA.
Problem Description:
Fail moving Service Station.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer.
2. Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc…) restricting the movement of the Service Station.
3. Perform the Service Station diagnostic test to troubleshoot the problem further.
4. If the System Error continues, replace the Service Station.
5. If the System Error continues, replace the PrintMech PCA.
Problem Description:
Carriage & PCA Main doesn’t detect pens.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Check that the Trailing Cable is not damaged.
3. Check that the Trailing Cable is correctly connected between the Main PCA and Carriage PCA.
4. Check that the Printhead has not failed and is not erroneous.
5. Check that the Flex circuit contacts and Printhead contacts are clean.
Problem Description:
Trailing Cable does not seem to be detected.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Check that the Trailing Cable is not damaged.
3. Check that the Trailing Cable is correctly connected between the Main PCA and Carriage PCA.
4. If the System Error continues, replace the Formatter.
5. If the System Error continues, replace the Main PCA.
6. If the System Error continues, replace the Carriage PCA.
Problem Description:
Problem with the Front Panel.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Check that the Front Panel interface cable is not damaged and is correctly connected between the Main PCA and the Front Panel.
3. Check that the memory module in the Formatter is installed correctly.
4. Check that the connections between the Formatter, the Formatter and the Formatter are not damaged and are correctly connected.
5. Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
6. If the System Error continues, replace the Main PCA.
7. If the System Error continues, replace the Formatter.
8. If the System Error continues, replace the Front Panel.
Problem Description:
Main NVM failure – not detected, read/write failed or readback error.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. If the System Error continues, replace the Formatter.
Problem Description:
CPU Fan is stopped or burnt.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Replace the Power Supply Unit (PSU).
3. If the System Error continues, replace the Main PCA.
Problem Description:
Problem with Power Supply Unit.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Perform the Electronics Module Test Diagnostic to troubleshoot the problem further.
3. If the System Error continues, replace the Power Supply Unit (PSU).
Problem Description:
Problem with the Carriage PCA.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Check that the Trailing Cable is not damaged.
3. Check that the Trailing Cable is correctly connected between the Main PCA and Carriage PCA.
4. If the System Error continues, replace the Trailing Cable.
5. If the System Error continues, replace the Carriage PCA.
6. If the System Error continues, replace the Main PCA.
7. If the System Error continues, replace the Formatter.
Problem Description:
Encoder seems to be wrong.
Corrective Action:
Try the following:
1. Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
2. Check that the Trailing Cable is not damaged.
3. Check that the Trailing Cable is correctly connected between the Main PCA and Carriage PCA.
4. If the System Error continues, replace the Trailing Cable.
5. If the System Error continues, replace the Carriage PCA.
6. If the System Error continues, replace the Main PCA.
